FAQ
How long does order processing take?
Orders are generally processed within 1–2 business days after payment confirmation.
When will my order be shipped?
After your order is processed, it will be prepared for shipment. A shipping confirmation email will be sent once the package has been dispatched.
Can I cancel or modify my order?
If you need to change or cancel an order, please contact our support team as soon as possible. Changes may only be possible before the order has been shipped.
What payment methods are accepted?
We accept secure payments through major credit cards and other payment options supported by Shopify’s payment system.
What should I do if my item arrives damaged?
If your order arrives damaged or incorrect, please contact us within 7 days of delivery and include photos of the product and packaging so we can assist with the issue.